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Umrah & Hajj operators ยท Saudi Arabia, Egypt & the GCC

Umrah and Hajj Booking Software for Operators and Agencies

TraveleXe gives Umrah and Hajj operators one system for the whole pilgrimage business: a B2B portal where sub-agents book your packages, group and rooming-list management, Makkah and Madinah hotel inventory, transport, and a CRM that turns Meta and Google leads into confirmed groups. It is built as a bespoke solution on OneBook, VoyageOS and Invento.

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The short answer

Umrah booking software lets an operator package hotels in Makkah and Madinah, transport and services, sell them to pilgrims and sub-agents, and manage groups, rooming lists and payments in one place. TraveleXe provides this on OneBook (B2B/B2C booking), Invento (hotel allotments) and VoyageOS (CRM, groups and operations), customised to each operator.

  • Umrah and Hajj packages with your contracted Makkah and Madinah hotels
  • B2B portal for sub-agents with wallets, credit and markups
  • Group, rooming-list and passenger management in one file
  • Transport, ziyarat and service scheduling
  • Meta and Google leads straight into the VoyageOS CRM
  • Arabic and English, SAR, EGP and GCC currencies

The size of the Umrah opportunity

35.8m

Umrah pilgrims in 2024

Source: Arab News, 2025

16.9m

of them travelled from abroad

Source: Arab News, 2025

~2m

Hajj pilgrims per season (quota)

Source: Saudi Ministry of Hajj and Umrah

What Umrah operators need from their software

  • Package building: hotels near the Haram in Makkah and in Madinah, nights split by city, transport between Jeddah, Makkah and Madinah, ziyarat and services
  • Seasonal pricing: Ramadan, school holidays and the post-Hajj season priced differently, with room-type and occupancy rules
  • Sub-agent selling: agents in your country and abroad book your packages on a B2B portal with their own credit and markups
  • Groups and rooming lists: passenger details, room sharing, visa status and documents tracked per group
  • Operations: arrival and departure manifests, bus allocation, guides and vouchers generated from the booking
  • Accounts: agent receivables, hotel and transport payables and margin per group

How TraveleXe runs an Umrah business end to end

Leads from your Meta and Google campaigns and from WhatsApp land in VoyageOS. Your team quotes from your Invento hotel allotments and live supplier rates, the pilgrim or agent confirms on OneBook, and the group moves into operations with manifests and vouchers. Ledgrex keeps agent and supplier accounts linked to every booking.

Integrations and what we do not claim

TraveleXe connects 110+ travel suppliers and your own hotel contracts. Visa processing and official pilgrimage platforms are handled by your licensed processes; we integrate with the systems and providers you work with where their access allows, scoped in your project. We do not claim certified integration with official Saudi pilgrimage platforms.

TraveleXe products for this market

OneBook

B2B & B2C travel booking engine

Umrah packages on your B2B portal for sub-agents and your B2C website for pilgrims.

See the product โ†’

VoyageOS

Travel CRM & operating system for DMCs and MICE

CRM for Umrah leads from Meta, Google and WhatsApp, group quotations, rooming lists and operations.

See the product โ†’

Invento

Hotel contracting & inventory

Load Makkah and Madinah hotel contracts, allotments, seasons and stop-sales once; sell everywhere.

See the product โ†’

Ledgrex

Travel accounting

Agent and supplier ledgers and margin per group; connects to your e-invoicing provider.

See the product โ†’

Umrah and Hajj calendar 2027

WhenEvent or seasonWhat it means for your business
Dec 2026 โ€“ Jan 2027Pre-Ramadan preparationLoad Ramadan packages and open sub-agent sales.
~8 Feb โ€“ 9 Mar 2027RamadanUmrah peak; B2B buying decisions slow down. Have systems live before it starts.
~11โ€“16 May 2027Hajj and Eid al-Adha (~16 May)Peak for Hajj operators; holiday outbound peak across the region.
Jun โ€“ Jul 2027Umrah season reopens after HajjNew season contracts and pricing go live.

Religious dates depend on moon sighting; trade-fair dates are as announced by organisers or listings and can change. Check before you plan.

Frequently asked questions

What is Umrah booking software?

Software that lets an Umrah operator package hotels in Makkah and Madinah, transport and services, sell them to pilgrims and sub-agents, and manage groups, rooming lists, documents and payments in one system.

Can sub-agents book our Umrah packages online?

Yes. OneBook gives your sub-agents a branded B2B portal with their own logins, credit limits or wallets and markups, so they book your Umrah packages directly.

Can we load our own Makkah and Madinah hotel contracts?

Yes. Invento holds your hotel contracts, allotments, seasonal rates and stop-sales, and OneBook sells them alongside 110+ connected suppliers.

Does it handle rooming lists and group manifests?

Yes. VoyageOS manages passengers, room sharing, transport allocation, manifests and vouchers per group.

Is it available in Arabic?

Yes. Storefronts, vouchers and itineraries can be delivered in Arabic and English.

Is the software for operators in Egypt and the GCC too?

Yes. It is built for Umrah operators and agencies in Saudi Arabia, Egypt, the UAE, Kuwait, Qatar, Oman and Bahrain, with SAR, EGP and GCC currency pricing.

Related pages

See an Umrah operation running on TraveleXe

Tell us how your business sells today. We will show you OneBook, VoyageOS and the rest of the platform configured for your market, in a personalised demo.

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